Legal

Cookie Policy

Last updated: 17 June 2026

This Cookie Policy explains what cookies are, which cookies CarerCore uses, and how you can control them. By using our website, you agree to the use of strictly necessary cookies. For analytical cookies, we ask for your explicit consent.

1. What Are Cookies?

Cookies are small text files that a website saves on your device when you visit. They allow the site to remember information about your visit — for example, keeping you logged in between page loads.

Cookies are not programs and cannot carry viruses or access files on your device. They are widely used to make websites work more efficiently and to provide information to website owners.

2. Strictly Necessary Cookies

These cookies are essential for CarerCore to function. They cannot be disabled because without them key features — such as staying logged in — would not work. No consent is required for strictly necessary cookies under UK PECR.

Cookie	Provider	Purpose	Type	Expiry
better-auth.session_token	CarerCore	Keeps you authenticated between page loads. Stores your encrypted session ID.	HTTP Cookie	30 days
better-auth.session_data	CarerCore	Stores session metadata used to verify your identity server-side.	HTTP Cookie	Session
cookie-consent	CarerCore	Stores your cookie consent preference (accepted / declined) so we don't ask again.	localStorage	Persistent

3. Analytics Cookies (Consent Required)

With your permission, we use Google Analytics to understand how visitors interact with CarerCore. This helps us identify popular pages, diagnose technical issues, and improve the platform. These cookies are only placed after you click “Accept all” on our cookie banner.

Cookie	Provider	Purpose	Type	Expiry
_ga	Google Analytics	Distinguishes unique users by assigning a randomly generated number as a client identifier.	HTTP Cookie	2 years
_ga_*	Google Analytics	Maintains session state across page views for a given Analytics property.	HTTP Cookie	2 years

Google may transfer analytics data to the United States. This transfer is covered by the EU-US Data Privacy Framework and Google's standard contractual clauses. For more information, see Google's Privacy Policy.

4. Managing Your Cookie Preferences

You can change your cookie preferences at any time:

Cookie banner: Click in the footer to re-open our consent banner and change your choice.
Browser settings: Most browsers allow you to block or delete cookies through their settings. Note that blocking strictly necessary cookies will prevent you from staying logged in. Visit aboutcookies.org for browser-specific instructions.
Google Analytics opt-out: You can opt out of Google Analytics across all websites using the Google Analytics Opt-out Browser Add-on.

5. Changes to This Policy

We may update this Cookie Policy when we add new cookies or change our cookie usage. The “Last updated” date at the top reflects the most recent revision. We encourage you to check back periodically.

For questions about our use of cookies, contact us at support@carercore.com.